Carefree parking. Around the clock.

The booking of a long-term parking contract is only possible online via our website Dauerparken. Enquiries that cannot be booked online, e.g. because the quota is exhausted, can be sent directly to dauerparken@apcoa.de.

The rental of a permanent parking space is only possible on the first day of the month. The advance booking period is at least 14 days.

The minimum contract term for "CLASSIC long-term parking" is 3 months and is available for existing and new customers.

The minimum contract term for the "entry-level subscription" is 6 months. In the first 6 months, half of the regular gross long-term rental price per parking space is charged; from the 7th month onwards, the regular gross long-term rental price per parking space is charged. This subscription is aimed exclusively at new customers or customers who have not been customers in the same car park for at least one year. We reserve the right to cancel contracts that do not comply with our terms and conditions.

Entry and exit is convenient via licence plate recognition. In a few car parks, an access medium is also provided.

The regular long-term car park rental contract does not include a permanently allocated parking space. If you have any questions about a reserved parking space or would like to apply for a permanent parking space, please contact our customer service team. You can reach our team by e-mail: dauerparken(at)apcoa.de or by telephone on 0711 305 70 305 from Monday to Friday from 09:00 to 13:00 and on Thursdays from 09:00 to 16:00.

Access to your car park/underground car park is possible from the start of the contract period and in most cases is by licence plate recognition. In a few car parks, an access medium is also provided.

The contract is concluded for an indefinite period. The minimum contract term is 3 months for "CLASSIC long-term parking" and 6 months for the "entry-level subscription". The cancellation period is one month to the end of the month.

You can cancel your contract online via your personal customer account at www.mein-apcoa.de, by e-mail to dauerparken(at)apcoa.de or by post to APCOA GmbH, Postfach 23 04 63, D-70624 Stuttgart, with one month's notice to the end of the month. Please always state your customer and contract number when cancelling.

A long-term car park rental contract offers the following advantages:

• You are guaranteed a parking space in your chosen car park/underground car park
• You can drive in and out as often as you like for a fixed monthly price
• Entry is always possible, even if the car park indicates "occupied" (depending on the car park's opening hours)
• No annoying search for a parking space, no more parking tickets
• No more scraping ice and shovelling snow in winter

Payment of the long-term car park rental is conveniently processed by direct debit.

You are free to choose your pitch within the car park. For permanently reserved parking spaces, please send your enquiry to dauerparken@apcoa.de.

It is not possible to change car parks. Customers are bound to the car park in which they have concluded the long-term rental contract.